Terms of Service

Welcome to Radiocast ("Radiocast"). These Terms of Service ("Terms") govern your access to and use of the Radiocast website located at https://radiocast.net (the "Website") and all products, services, features, content, applications, and technologies provided by Radiocast through the Website or on a Radiocast domain (collectively, the "Service"). Programmatic interfaces you use as part of the Service, including Radiocast database-backed APIs and Radiocast Panel APIs (for example the HTTP API documented at https://panel.radiocast.net/api/openapi.yml), are regulated by our API Usage Policy, which is incorporated into these Terms by reference. By accessing or using the Website or Service, you agree to be bound by these Terms.

If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms, and "you" includes both you and that organization.

• Website: the Radiocast site at https://radiocast.net.
• Service: all functionality and content made available by Radiocast via the Website or a Radiocast domain, including the products described under Radiocast products and, where applicable, programmable access through Radiocast database APIs subject to our API Usage Policy.
• User or you: any individual or entity that accesses or uses the Website or Service.
• Station: an audio stream or channel created, managed, or broadcast via the Service.
• User Content: content you upload, submit, broadcast, or otherwise make available through the Service, including audio, artwork, text, website content, voice recordings, and metadata.
• Paid Services: any paid features such as hosting plans, subscriptions, credits, sponsored placements, or advertisements.

• You must be at least 13 years old to use the Service. When you create an account we ask you to confirm that you are 13 or older, and we will not create an account if you tell us you are not. If you are under the age of majority in your jurisdiction, you may use the Service only with the consent of a parent or legal guardian.
• You are responsible for the accuracy of your registration information and for maintaining the confidentiality of your account credentials. You are responsible for all activity under your account.
• You may sign in with email, Discord, or Radiocast Portal. Each sign-in method is subject to these Terms and to the terms of the provider you use.
• We may suspend or terminate your account for any violation of these Terms or to comply with law.

The Service is made up of the products below. These sections add to the rest of these Terms for each product. Which products and features you can use depends on your plan.

Hosting and the broadcaster panel

Radiocast hosting provides managed internet radio streaming, AutoDJ, scheduling, DJ accounts, media storage, and analytics through the Radiocast Panel. Storage, listener caps, stream bitrate, and other limits are set by your plan and published on our plan pages. You may not exceed your plan limits or use hosting to resell the service unless your plan expressly allows it (for example, a Reseller plan). Stereo Tool hosting is a paid add-on that needs a separate license key from its vendor.

AirChain

AirChain is Radiocast's broadcast sound processing. It changes the loudness and sound of your stream according to the preset and settings you choose. You are responsible for choosing settings you are happy with and for the audio you send through it. AirChain is included with Radiocast Max and higher plans.

Reporter

Reporter writes, voices, and mixes news, weather, traffic, and other segments for your station using data sources and automated (AI) systems. Reporter is in alpha, so features may change and may not always be available. Generated content can contain mistakes. You are responsible for reviewing what you broadcast and for its compliance with the law, including broadcast and advertising rules. Reporter usage is measured in Reporter credits that come with your plan, and credits have no cash value. If you use voice cloning, you may upload only recordings of voices you have permission to use, and you are responsible for that permission.

Sites

Radiocast Sites is the station website builder. Custom Radiocast Sites are available only on the Radiocast Max plan. You are responsible for the content you publish on your site, for your own domain and its DNS settings, and for the privacy and legal notices your site needs. Content on your site must follow these Terms and our Station Guidelines.

Station directory, profiles, and discovery

Stations, DJ profiles, and listings you choose to publish on Radiocast are public. We may feature, rank, remove, or change how listings appear to keep the directory accurate and safe. Following our Station Guidelines is a condition of being listed.

Billing portal and Radiocast Portal sign-in

Our billing portal at billing.radiocast.net is where you order plans, manage subscriptions, pay invoices, and open support tickets. You agree to keep your billing details accurate. If you sign in to Radiocast with Radiocast Portal, you authorize the portal to share your name and verified email address with us for that purpose.

Store, credits, and advertising tools

The Radiocast store lets you spend credits on station upgrades, listener features, and promotional placements. Credits are not money, are not redeemable for cash, and may be limited or changed as described in the store. See also Advertising and sponsored content below.

Academy, Blog, News, and Tools

The Academy, Blog, News, and free tools such as calculators are provided for general information. They are not professional, legal, or licensing advice, and results from tools are estimates.

AI Assistant

The Radiocast AI Assistant gives automated answers that can be wrong or incomplete. Check important information, such as pricing, limits, and licensing, against our pages or with our team before relying on it. Do not enter sensitive personal data.

Embeds, APIs, and developer access

Embeddable players and programmatic access are covered by our API Usage Policy. We may rate limit or revoke access that harms the Service.

Support and uptime

Support is provided through the support chat, support site, and billing portal tickets. Eligible outages may qualify for review under the Radiocast Promise (SLA).

Radiocast grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service in accordance with these Terms. Except as expressly permitted, you may not copy, modify, distribute, sell, lease, reverse engineer, or create derivative works of the Service.

You retain ownership of your User Content. By making User Content available on or through the Service, you grant Radiocast a worldwide, non-exclusive, royalty-free license to host, store, reproduce, transcode, adapt, publicly perform, publicly display, and distribute such content for the purpose of operating, improving, promoting, and providing the Service.

You represent and warrant that you have all rights necessary to upload, broadcast, and otherwise use your User Content on the Service, including any musical works, sound recordings, artwork, voice recordings, and metadata, and that your use complies with all applicable laws and third-party agreements.

Radiocast is a platform provider and does not provide, obtain, or pay for public performance, mechanical, synchronization, or any other music licenses or royalties on your behalf. You are solely responsible for securing all necessary rights and making all required payments for the content you stream or make available via your Station(s).

We respond to notices of alleged copyright infringement consistent with the Digital Millennium Copyright Act (DMCA) and other applicable laws. For more information on how to submit a notice or a counter-notice, please contact us at contact@radiocast.net.

• Certain features are Paid Services (e.g., hosting plans, subscriptions, credits, sponsored placements, or ads). Prices and features may change.
• Payments are processed by third-party providers (e.g., Stripe) and recorded in our billing portal. You authorize us and our payment providers to charge your payment method for applicable fees and taxes.
• Subscriptions renew automatically until canceled. You can cancel in your account or billing portal; cancellation takes effect at the end of the current billing period.
• Unless otherwise stated, fees are non-refundable to the fullest extent permitted by law. This does not affect any statutory rights that may apply.
• Promotional offers and discounts have their own terms, published with the offer, and apply in addition to these Terms.
• After you make a purchase, we may share your email address with Trustpilot so it can invite you to review your experience. See our Privacy Policy.

• If you run audio ads or sponsored placements, you must comply with all applicable laws and advertising standards and clearly disclose sponsorships where required.
• We may reject or remove ads or sponsored content that we deem inappropriate, unlawful, or disruptive.

The Service may reference or integrate third-party services. We are not responsible for third-party content, policies, or practices. Your use of third-party services is at your own risk and subject to their terms and privacy policies.

Your use of the Service is also subject to our Privacy Policy, which explains how we collect, use, and share information, and to our use of cookies and similar technologies. Where required, we will obtain your consent for non-essential cookies.

We may suspend or terminate your access to the Service at any time, with or without notice, if we reasonably believe you have violated these Terms, our Station Guidelines, or other platform policies to protect the Service or other users, or as required by law. Upon termination, the rights and licenses granted to you will end, except that provisions which by their nature should survive will survive (including ownership provisions, warranty disclaimers, limitations of liability, indemnity, and dispute terms).

Radiocast, the Website, the Service, our logos, trademarks, and associated intellectual property are owned by or licensed to Radiocast and are protected by law. Except for the limited rights expressly granted in these Terms, no rights are transferred to you.

To the fullest extent permitted by law, the Website and Service are provided "AS IS" and "AS AVAILABLE" without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Service will be uninterrupted, secure, or error-free, or that AI-generated content, including Reporter output and AI Assistant answers, will be accurate.

To the fullest extent permitted by law, Radiocast will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or any loss of profits, revenues, data, use, or goodwill, arising out of or related to your use of or inability to use the Service, even if advised of the possibility of such damages. Our aggregate liability for all claims relating to the Service shall not exceed the greater of the amounts you paid to us for the Paid Services giving rise to the claim in the 12 months preceding the event or USD $100.

You agree to defend, indemnify, and hold harmless Radiocast and its affiliates, and their respective officers, directors, employees, and agents, from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to your User Content, your use of the Service, or your violation of these Terms or applicable law.

To the extent permitted by law, these Terms and any dispute arising out of or related to them or the Service will be governed by the laws of the United States and the jurisdiction where Radiocast is organized, without regard to conflict of laws principles. Venue will lie in the competent courts located in that jurisdiction, unless applicable law requires otherwise.

We may modify the Service and these Terms from time to time. If we make material changes, we will post the updated Terms on the Website and update the "Last updated" date above. Your continued use of the Service after the changes take effect constitutes acceptance of the updated Terms.

Questions about these Terms can be sent to contact@radiocast.net.